Citicorp Did You Know That Your Browser Is Out of Date?
Home| Security Tips for Online Users
Dear our Valued Customer,
Below are ways in social club to protect customer'south information and information confronting identity theft through Internet. Citibank never asks for your confidential account information in an unsecured platform like an electronic mail. Be alarm of any e-mail asking you to provide account-related information, like your account number / card number or PIN.
Practise not utilize Public or Shared Computers. You are responsible for keeping your PIN confidential. Yous should not use public or shared computers such as those in Internet Cafes for Internet cyberbanking; you may be open to harmful programs that could capture your personal information.
Beware Of Scam Emails. If you receive an eastward-postal service asking you to visit a Citibank website and to provide your account related data, verify that the web page is both secure and that it belongs to Citibank, by assuring the following steps:
- Y'all should see an paradigm of a "pad-lock" in a locked position at the bottom of your browser window.
- Double click on the pad-lock symbol, then a digital certificate should announced which says "Issued to: xxxxxxxx.citibank.co.id" After yous are assured that the website is secured and legitimately belong to Citibank, you may enter your business relationship number / card number also equally PIN to do your online transactions.
- Do not open email attachments from strangers or install software or run programs of an unknown origin.
To help further protect yourself against credit card fraud in general, Citibank suggests the following:
- Keep your PIN individual and do not share this with anyone, particularly on written correspondence such as email or letters.
- Don't give your account number over the telephone unless you know the company and you made the phone call.
- To transact online on the Citibank website, ever enter the full URL (www.citibank.co.id) into your browser address bar.
- Click log out when y'all have finished your banking session. Do not but close your browser window.
- If you receive an e-mail that warns yous that your Citibank account will exist closed unless you reconfirm your personal information, please do not respond or click on the link in the email. Instead type in the actual Citibank URL (world wide web.citibank.co.id) into your browser.
- Review credit card and bank account statements as before long every bit you receive them to determine whether in that location are any unauthorized charges.
- Check your accounts on a regular basis and contact Citibank immediately at our 24-hour CitiPhone Banking should you meet any difficulties or irregularities.
- Brand sure your home estimator has the nearly electric current anti-virus software. Anti-virus software needs frequent updates to guard confronting new viruses. Make sure you download the anti-virus updates as soon as you are notified that a download is available.
- Exercise take the necessary precautions and ever be on the warning for any suspicious e-mail request for your personal account information. And never reveal your account information or Pivot to anyone!
- If you have any query on any email received from Citibank or if y'all believe that someone is trying to commit fraud by pretending to be a Citigroup business organisation, please contact 24-Hr CitiPhone Cyberbanking immediately at (021) 252-9999 from your mobile phone or (021) 252-9999.
Citibank now presents Transaction Activation Code (TAC), an boosted security characteristic for fund transfer to third political party via Citibank Online.
TAC is a 6 digit lawmaking to activate Fund Recipient that is but added in Citibank Online. Yous only need to actuate fund recipient once.
After receiving TAC, you lot can activate the new Fund Recipient via Citibank Online in "Transfers & Payments" at "Actuate Payee" sub menu.
TAC is needed to activate Fund Recipient :
| Citibank client in Indonesia | Dollar Fund Recipient in other banks in Indonesia |
| Citibank customers in other countries (Citibank Global Transfer) | Other bank's customer in foreign currency - telegraphic transfer |
TAC tin can be received through :
| 24-Hour CitiPhone® Banking at or (021) 252 9999 particular | Email, to registered e-mail address in Citibank system |
TIPS to secure Your Pivot - Credit Card PIN
E'er make sure that you lot memorize both your PINs, as soon every bit you receive them. Information technology will assist to protect your credit carte du jour'due south data. Both PINs are provided and so that you can access some information on your Citibank Credit Card.
| Telephone PIN tin can be used when y'all access our 24-Hr CitiPhone Banking. Call directly from your mobile (021) 252 9999 to get information on: Transactions
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ATM Pivot can exist used to access Citibank ATMs, all ATMs that display whatever of the logos shown behind your Credit Card, or Citibank Online at www.citibank.co.id for information / services / transactions such equally:
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For your convenience, both PINs will exist sent to you by mail service. If you would like to modify or go a new Pivot, y'all tin choose from the following 3 easy services:
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Source: https://www.citibank.co.id/bahasa/static/security.htm
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